How do I export my data, schedule a backup, or recover something I deleted?

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ตั้งค่าและข้อมูล · อ่าน 3 นาที

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The Data and history tab holds the log of what your team did, the CSV and JSON exports, and the trash where deleted records wait.

Settings › Data and history

ขั้นตอน

1
Open Settings › Data and history.
2
Scroll to Automatic backup, under Export data.
3
Turn the switch on.
4
Type the email address and pick Monthly or Weekly.
5
Click Save on the bar that appears at the bottom of the screen.

หัวข้อในหน้านี้5

The activity log Three CSV exports The data export How long deleted records are kept The trash: what lands there and what does not

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The activity log#

Path: Settings › Data and history.

Every change to members, payments and memberships lands here, newest first, ten per page. The search box looks in the action, the detail and the person's name, and a second list lets you filter by user once more than one person has activity.

Three CSV exports#

Members, Payments and Memberships each download as a CSV file that opens in Excel or Google Sheets. The row count is written on each button.

Members carries name, email, phone, plan, status, joined and expires dates, belt, discipline, level, birthdate, tags, whether the member is archived, and the emergency contact. Payments carries date, member name, amount, type, method, period, receipt number and note. Memberships carries member, plan, status, price, amount paid, remaining balance, start and end dates, credits used and total, discount and its reason.

This Members export includes archived members and marks them yes in an Archived column. The export on the Members page includes them too but has no such column, so use this one when you need to tell them apart.

The data export#

The wide button underneath downloads your data as one JSON file, free and without going through support: members, memberships, payments, attendance, signed waivers, grades, competitions, notes and files. It is meant to be kept somewhere safe, not opened in a spreadsheet.

Only Owner and Admin see this button, and the server checks that too. Your account password is stripped out of the file before it is sent.

If your gym asks for the PIN on sensitive actions, this download asks for the code first and the server refuses without it. Unlock again and retry.

How long deleted records are kept

At the bottom of the trash, Keep deleted records for sets the window: thirty days by default, from seven days up to a year. After that they are erased and cannot be recovered.

Shortening this is retroactive and immediate. Going from thirty days to seven condemns everything older than a week right away. The software counts what would go and warns you first, but only if something would actually be destroyed.

เมื่อมีปัญหา

The trash: what lands there and what does not

Members, classes, leads, coaches, competitions, products, message templates, team members and class programs land in the trash first and stay recoverable.

Payments, memberships, notes and attachments are deleted for good straight away. There is nothing to recover.

Each line says what it was, who deleted it and when, what restoring would actually bring back, and how many days are left. The trash only appears for roles allowed to delete records.

Restoring can come back empty. If the thing it belonged to was deleted too, restore that first. And restoring a member is refused once the tolerance window that follows your plan's member cap has run out, not simply because you are above the cap.

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I cannot find a member: where did they go?What the search box actually looks at, what each tab really means, and the banner that silently filters your list.สมาชิก · อ่าน 4 นาที How do I make each person unlock the front desk with their own code?PIN login puts a name on every action recorded from a shared tablet, with auto-lock and shifts on top.ตั้งค่าและข้อมูล · อ่าน 3 นาที ตัวเลขแต่ละตัวในรายงานคำนวณมาอย่างไร?รายได้ เช็คชื่อ สมาชิกใหม่ และการรักษาสมาชิกในช่วงเวลาที่เลือก พร้อมคำอธิบายว่าทำไมตัวเลขเหล่านี้จึงไม่ตรงกับแดชบอร์ดตั้งค่าและข้อมูล · อ่าน 1 นาที

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