MoveMembers vs Mindbody, an honest comparison
MoveMembers wins on transparent pricing, setup speed, and LINE and WhatsApp messaging, while Mindbody keeps the edge with its large consumer discovery marketplace.
Free forever · No credit card · No sales call
MoveMembers is the better value for most independent gyms
For most independent gyms, boutique studios, CrossFit boxes, and martial-arts gyms, MoveMembers is the better value. You get transparent Free, Pro, and Max pricing you can pick without a sales call, setup in an afternoon, and built-in LINE and WhatsApp. Mindbody still wins if its consumer marketplace of 3.7M+ monthly users is central to how you find new clients.
MoveMembers vs Mindbody, compared
| Feature | MoveMembers | Mindbody |
|---|---|---|
| Pricing model | Public prices, self-serve.Free, Pro and Max are all listed, with no sales call. | Quote-only.Only 'from $99/mo per location' is public, and billing is per location. |
| Free plan | Free forever, up to 25 active members. | No free plan, free trial only. |
| Typical cost | Published Pro and Max tiers, in your currency. | From $99/mo per location.Third parties estimate $259 to $699+ for mid and high tiers. |
| Extra fees | Standard payment processing, no marketplace commission. | Processing fees, plus a marketplace commission.Around 20% on clients acquired through the Mindbody app. |
| Setup time | Live in an afternoon, self-serve. | Reported onboarding of weeks to about 2 months. |
| Messaging | LINE, WhatsApp, email and SMS built in.LINE is two-way, the others are outbound. | Email and SMS, no native LINE. |
| Languages | UI in 10 languages.Thai, Burmese, Khmer and Chinese are included. | English-first and Western-centric. |
| Client-discovery marketplace | No | Consumer app with 3.7M+ monthly users.A genuine strength MoveMembers does not match. |
| Martial-arts depth | Multi-grade and belt tracking, built with martial-arts gyms. | Generalist, not martial-arts specialized. |
| Owner ratings | Newer, smaller review base. | G2 about 3.7/5, Capterra about 4.0/5. |
What each one costs, and when we checked
Our prices come from the pricing page you can read right now. Theirs were recorded from their public pages on 27 August 2026 and are not re-checked automatically: ask them to confirm in writing before you sign.
| Feature | MoveMembers | Mindbody |
|---|---|---|
| Entry price | Free forever, up to 25 active members.No card, no expiry date, and the same software as the paid tiers with fewer features. | No free plan.A free trial, then a paid tier. |
| Published monthly price | Pro $99 and Max $199 a month in USD, or 1,990 and 3,990 baht.Every tier is listed on the pricing page. | From $99 a month per location is the only public figure, as recorded on 27 August 2026.The higher tiers are quote-only, and third parties estimate $259 to $699 and above. |
| How the price is counted | By active members, on one account.Archived and frozen members do not count, so three hundred names on file and eighty people training is an eighty-member gym. | Per location.Two rooms are two subscriptions, whatever the headcount in each. |
| Commission on your bookings | None, on any tier.A test in this codebase fails if a platform fee ever reappears in the payment code. | Around 20% on clients acquired through their consumer app, as recorded on 27 August 2026. |
| What you also pay | Your own Stripe processing, at Stripe's published rate, straight into your account.No setup fee, no per-staff fee. | Card processing, plus the marketplace commission above on app-acquired clients. |
Which one fits a gym your size
MoveMembers, without hesitation. The free tier covers the whole week, and Mindbody has no free plan: the comparison is between nothing and a subscription.
MoveMembers in most cases. Ninety-nine dollars against a per-location quote, plus LINE and an interface your staff can read. Mindbody earns the difference only if its consumer app already brings you clients.
It depends on where your members come from. At this size the Mindbody marketplace and its integration ecosystem start to earn their price. MoveMembers stays flat at $199 with several locations included, and takes no commission.
Which should you choose?
You are an independent, single-location gym, boutique studio, CrossFit box, or martial-arts gym that wants to see and pick a price without a sales call, start free, go live in an afternoon, and message members on LINE or WhatsApp. It is a strong fit for Thailand and SE Asia and for combat-sports gyms Mindbody does not specialize in.
You rely on its consumer marketplace (3.7M+ users) to discover new clients, run a large multi-location or franchise operation with the budget and staff for onboarding, or need its deep US-centric integration ecosystem. That discovery network is a real strength MoveMembers does not match today.
What it costs over a year
Take a single-room gym with sixty active members that collects two hundred thousand baht a month. On MoveMembers it pays Pro: {proThb} baht a month, or ten months of that if billed annually, plus Stripe processing on whatever share of that revenue arrives by card. Nothing else.
On a per-location quote-only platform, the same gym cannot do this arithmetic before a sales call, and that is the point of the comparison rather than a rhetorical flourish. What it can price is the commission: if a fifth of its new members arrive through the consumer app, a 20% cut on their first purchase is a real line, and it grows with the channel rather than shrinking.
Five questions to put to them in writing
A demo answers what the software does. These answer what it will cost you and what happens if you leave, which is what you cannot undo.
- What is the monthly price for my number of locations, in writing?
- Is the commission charged on the first purchase only, or on every renewal?
- What happens to the price at renewal, and by how much can it rise?
- Can I export members, memberships and attendance, and in what format?
- How long does onboarding take before I can run a real class?
What MoveMembers does not do
- No consumer marketplace. Nobody discovers your gym through a MoveMembers app, because there is no MoveMembers app for members to browse.
- No native iOS or Android app. The member space is a web page that adds to a home screen, which is what people do with it, and we would rather say so than call it an app.
- A smaller review base. Mindbody has thousands of public ratings; we have a handful, and no amount of design changes that.
- No per-room staff restriction. Permissions are set by role across the whole account, so a receptionist who should only touch one location is not something we do today.
The first of those is the one that matters, and it is worth being blunt about the arithmetic. If a fifth of your new members today arrive through the Mindbody app, moving to a platform without one means finding those people another way. That is a marketing problem you would be taking on, and no feature comparison makes it disappear.
If, on the other hand, your members come from walking past the door, from a friend who trains with you, or from a LINE message, then you are paying for a discovery channel you do not use, and the rest of this page applies.
Who each product was built for
Mindbody was built for a market where members download apps, pay by card, read English, and search a marketplace to find a class near them. Inside that market it is a strong product with fifteen years of work behind it, and the criticism it takes on price is the criticism a mature platform takes when it has to fund a consumer app as well as a business one.
MoveMembers was built with gyms in Bangkok, where members book on LINE, pay with a QR code, and speak Thai to the person at the desk. That is not a smaller version of the same market, it is a different one: the app nobody installs, the card nobody uses, and the English interface the coach cannot read are three separate reasons a good product fails there.
This matters more than a feature list because it explains the gaps in both directions. The things Mindbody does that we do not are the things its market needs. The things we do that it does not are the things ours needs. Pick the one whose market is yours, and the comparison table stops being a scoreboard.
Switching takes an afternoon
Move your data across and be live the same day, with hands-on help from the team and no lock-in.
- Import members, memberships and class schedule from CSV
- The team helps map and check your data before go-live
- Keep your data, export anytime, no lock-in
- No setup fee
Mindbody vs MoveMembers, answered.
Yes for most independents. MoveMembers starts with a genuine free plan and publishes its Pro and Max prices, while Mindbody bills per location from $99/mo with most tiers quote-only (third parties estimate $259 to $699+). MoveMembers also adds no ~20% marketplace commission on your bookings.
Yes. You can import your members, memberships, and class schedule from a CSV export, and the MoveMembers team helps you map and check the data before go-live. Most independent gyms are set up in an afternoon rather than the weeks Mindbody onboarding can take.
Yes. MoveMembers includes a member portal with self-serve online booking, plus built-in LINE, WhatsApp, email, and SMS. It does not run a consumer discovery marketplace like Mindbody's app, so it is not a lead-generation channel, but you keep 100% of the members you already have.
MoveMembers, in most cases. It was built with martial-arts gyms and includes multi-grade and belt tracking across disciplines, which Mindbody does not specialize in. It is also cheaper to start and far quicker to set up for a single-location fight gym.
Mindbody wins if you rely on its consumer marketplace (3.7M+ monthly users) to find new clients, run a large multi-location or franchise business with budget for onboarding, or need its US-centric integration ecosystem. That discovery network is a real strength MoveMembers does not match.
Not with MoveMembers: Free, Pro and Max are published, in four currencies, and you can create an account without speaking to anyone. Mindbody publishes a starting figure and quotes the rest, so the price you will actually pay depends on a conversation.
You export it and go. Members, memberships and attendance come out in CSV, there is no minimum term on self-serve plans, and nothing is held back to make leaving harder. Ask any platform this question before you sign, ours included, and ask for the answer in writing.
Not on self-serve plans: they are month to month and you can cancel anytime. Annual billing is optional and simply gives you two months free. A venue that asks for a written annual agreement follows that agreement, which prevails on plan, price, term and payment schedule.
Give your gym the software it deserves.
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