MoveMembersUser guide

User guide

Every screen, step by step. Search with the words you would use, not ours.

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In this order, so nothing is done twice.

1How do I add a member?5 min read 2How do I import my member list from a spreadsheet?6 min read 3How do I create a class and its weekly slots?4 min read 4How do I record a payment, and why does an unpaid member not show up?4 min read 5How do I let members book their own classes?3 min read

Browse by topic

The guide follows the menu of the software.

Getting startedLogo, business type, opening hours3 articles MembersAdding, importing, profiles, groups, waivers6 articles Classes & scheduleTimetable, bookings, check-in, cancellations10 articles Payments & plansPlans you sell, what members owe, receipts11 articles Messages & automationsLINE, email, reminders, rules7 articles Member spaceWhat your members see and do5 articles Settings & dataYour account, team, exports5 articles

Something is wrong

What it looks like, not what it is called.

An unpaid member does not show up I cannot find a member It says it is too early to check in LINE is connected but nothing goes out My class shows seats instead of bookings My members cannot see the workout

Paths

A few articles that read one after the other. Send the address, there is nothing to keep up to date.

Your first weekThe five things a new studio sets up first.5 steps · 22 min Running your studio, week to weekThe timetable, the money you are owed, the enquiries, the team.14 steps · 47 min The front desk, day to dayChecking people in, taking a payment, handling someone who did not book.11 steps · 43 min Accounts, roles and accessWho can open what, how to invite someone, and how a shared tablet knows who did what.2 steps · 8 min Connecting LINEThe credentials to paste, the two addresses to copy back, and why nothing arrives.4 steps · 15 min Setting up your bookingsThe times your clients are offered, who can take them, and the settings that decide it.5 steps · 18 min