How do I add a member?
Create a profile at the counter: what is really required, the duplicate warning, minors, and the plan you can sell in the same form.
Members › New member
ขั้นตอน
- 1Tap New member at the top right of the Members page.
- 2Fill First name.
- 3Fill anything else you already know. You can come back to it.
- 4Tap Save.
หัวข้อในหน้านี้6
รู้ไว้จะดี
Starting membership: what it really creates#
A Starting membership list appears only when you create someone. Nothing is preselected, and the default line reading No membership (add later) is a real choice, not a placeholder.
Pick a product and the software creates an actual membership from your catalogue: the price, the number of classes and the end date all come from that product, not from anything you type here. If the product you need does not exist yet, the link under the field creates one without leaving the form.
เมื่อมีปัญหา
The duplicate warning, and when it does not run
The form searches while you type. As soon as the phone holds enough digits, or the email is complete, a row appears if another member already has that phone or that email.
The comparison ignores formatting. Digits only for the phone, lower case for the email. A number written +66 81 130 00 39 and the same number written 0811300039 are seen as the same person.
If you save anyway, a confirmation asks once more and names the person already on file.
Minors: a block that appears on its own
Fill a date of birth that makes the person under eighteen and a Guardian block appears in the middle of the form: guardian name, guardian phone, relationship.
Nothing forces you to fill it at this point. The consequence lands later, on the profile: the waiver cannot be signed until the guardian name is on file.
The field that disappears when you edit
Open the same form on an existing member and the Starting membership list is gone. In its place sits a Status list.
This is not a bug. After creation, memberships live in the Memberships card of the member profile, where you add, renew, freeze or cancel them one by one. The creation form only ever creates the first one.
When your plan stops you
The free plan and the Pro plan each include a set number of active members. Max has no cap.
An active member is someone who is not archived and who holds at least one membership that is not cancelled and did not end more than thirty days ago. A member on hold still counts. Archiving someone who left frees a slot without deleting anything.
The number that counts is the number written on your plan, and nothing else. Going one member above it does not block the save. It starts a countdown instead: everything keeps working, and a banner at the top of the app says how many days are left, and until which date, to come back under the cap or change plan.
Coming back under the cap at any point during those days clears the countdown completely. It does not resume where it stopped if you go over again later.