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How do I cancel a class, or close the gym for a day?

หน้านี้ยังไม่ได้แปล กำลังแสดงเป็นภาษาอังกฤษ

คลาสและตารางเรียน · อ่าน 2 นาที

ตอบสั้นๆ

Two different tools, one session off or the whole day off, and the message that goes out in each case.

Schedule › the right date › tap the class card › Cancel this session

ขั้นตอน

  1. 1
    Open the Schedule on the right date.
  2. 2
    Tap the class card.
  3. 3
    Press Cancel this session.
  4. 4
    Confirm.
หัวข้อในหน้านี้5

รู้ไว้จะดี

Put a cancelled session back#

Open the same session again. The bottom bar now offers Reopen. The same button also sits inside the session editor, reached from the Sessions tab.

Bookings that were on the session are still there, so it comes back with its members.

Close the gym for one day or for a whole period#

Path: Schedule › Holidays.

The panel takes a start date and an end date, then unfolds the range into days for you. A week of closure is one line, not seven.

  1. 1
    Open the Schedule.
  2. 2
    Press Holidays.
  3. 3
    Pick the start date and, for a period, the end date.
  4. 4
    Write the reason, for example a public holiday.
  5. 5
    Press Add.
  6. 6
    Press Save.
Save also picks up a date you typed but did not Add, so a forgotten Add does not lose the line.

What a closing day does#

Every class on that date shows as Closed on the schedule and cannot be booked online. The classes themselves are untouched and the timetable is back to normal the following week.

Bookings already taken on that day are not deleted and no credit is given back. The day is only marked closed.
Members are told, once

Saving a new closing date messages every active member on the channels switched on for Gym closed in Settings › Messaging. Email and LINE are on out of the box. Contiguous days are grouped, so a week of closure sends one message and not seven.

Removing a closing date sends nothing. Announcing a cancelled cancellation would confuse more than it helps.

The message goes to all your active members, not only to the ones booked that day. Archived and cancelled members are skipped.

เมื่อมีปัญหา

You will not lose your closures by mistake

The panel watches for unsaved changes, the line you are typing included. Closing it with the cross, with Escape or by tapping outside asks you to confirm before anything is lost.

The Cancel button in the footer is the one that closes without asking. It is doing what it says, but it is not the same thing as the cross.
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