MoveMembers vs Hapana, an honest comparison

MoveMembers wins on public prices with a free plan, LINE and WhatsApp built in, and a Thai interface. Hapana keeps the edge with native phone apps and accounting connections.

Hapana does not publish its subscription price. Its card fees come from hapana.com and its feature list from public listings, all checked on 22 October 2026.

Where MoveMembers wins

Prices you can read before you talk to anyone, free up to 20 members, LINE in both directions, and a person who answers in under 1 hour on Max.

Where Hapana wins

Its iOS and Android apps, and direct Xero and QuickBooks connections, if your accounting runs on them.

The short answerFor independent gyms and boutique studios in Southeast Asia, MoveMembers costs less and speaks your members' language.

Start free Try the demo

Where MoveMembers wins

Prices you can read before you talk to anyone, free up to 20 members, LINE in both directions, and a person who answers in under 1 hour on Max.

Where Hapana wins

Its iOS and Android apps, and direct Xero and QuickBooks connections, if your accounting runs on them.

The short answerFor independent gyms and boutique studios in Southeast Asia, MoveMembers costs less and speaks your members' language.

Side by side

MoveMembers vs Hapana, compared

Feature

MoveMembers

Hapana

Pricing model

Public prices, self-serve.Free, Pro and Max are all listed.

~Subscription not published, billed per location.Card fees are public.

Free plan or trial

Free forever up to 20 active members, and a 14-day Max trial with no card.

No free plan or free trial listed.

Typical cost

Pro $99 and Max $199 a month, or 2,490 and 4,990 baht.

~Not published.The subscription is billed per location.

Messaging

LINE and email on every plan.WhatsApp and SMS on Max.

~Email through ActiveCampaign or GetResponse.No LINE or WhatsApp listed.

Thai interface

The whole software and the member app in Thai, among 15 languages.

~Not listed.

Card fees

No cut from us.Card fees are Stripe's, on your own Stripe account.

~Payments through Hapana: from 2.85% to 3% plus 20 to 30 cents per card payment, by plan.

Phone apps

~Works in the phone browser and installs from it, no app store needed.

Apps on iOS and Android.

Accounting and automation

~A private sales export for Xero or QuickBooks, and events sent to Zapier or Make, on Max.

Xero, QuickBooks and Zapier.

Several locations

Up to 3 on Max, more on Enterprise.

Built for multi-site groups.

Hapana does not publish its subscription price. Its card fees come from hapana.com and its feature list from public listings, all checked on 22 October 2026.

Cost

What each one costs, and when we checked

MoveMembers

Published, in your currency

Free forever up to 20 active members, no card and no expiry date
Pro $99 and Max $199 a month, or 2,490 and 4,990 baht
Counted by active members, archived and frozen members do not count
No commission on any tier, no setup fee, no per-staff fee

Hapana

A quote after a call

No free plan or free trial listed
Not published. The subscription is billed per location
Prices not published on its website

Switching

Moving from Hapana, for free

We move studios from Hapana to MoveMembers for free: members, their current plans and your timetable.

Book your free migration

Tell us where your data lives today.

We import everything

Your members, their current plans and balances, and your timetable.

You go live

Your history stays exportable from your old software.

HapanaMoveMembers

Where to go next

FeaturePricingFree, Pro and Max, in your currency ComparisonAll comparisonsEvery MoveMembers comparison in one place

Questions

Questions about switching from Hapana

We import your members, their current plans and balances, and your timetable. Your attendance history and past payments are not imported: export them from Hapana before you cancel, and keep the files.

No, on any tier. Card payments go to your own Stripe account at Stripe's published rate.

Yes. Members open it from a link and add it to their home screen, with no app store download.

If your members expect an app from the App Store or Google Play, or if your accounting depends on a direct Xero or QuickBooks connection.