Switch software without retyping a name.
Send us your member list or the export of your old software. We import your members, their current plans and your timetable, for free. Most studios are live the same afternoon.
- Free on every plan
- No setup fee
- Done by a person
What moves
What we import, and what stays behind.
We bring over what you need to run tomorrow. History stays in your old software: export it before you cancel.
Ready to use on day one
- Members: names, emails and phone numbers
- Current plans with their renewal dates
- Packs and balances still running
- Your timetable: classes, coaches and times
Kept in your old software
- Attendance history
- Past payments
- Notes and signed waivers
- Export them as files before you cancel your old plan
The plan
One afternoon to start, one week to settle.
For one location. With several locations, we move them one after the other.
P.A does your import himself, and you can write to him at every step.- 01Day 1Send us your export
A file, a spreadsheet or a screenshot of your list. Tell us your prices and your week.
- 02Day 2We import and check with you
Members, plans and timetable go in. You check a few members you know well, we fix what looks wrong.
- 03Week 1Run both side by side
Bookings move to MoveMembers. Keep the old software open for a week, just in case.
- 04Week 2Move billing last
Once everything matches, payments switch over and you cancel the old plan.
- 05Week 3Tell your members once
One message on LINE, WhatsApp or email, with their link to book. We give you the text.
Step 05
The message to your members, already written.
Copy it, change the day, send it on LINE, WhatsApp or by email. We translate it into your members' language.
Hi! From Monday, bookings and payments move to our new app. Your membership and your remaining classes are already there. Book your next class here: your booking link
Questions
Questions about switching
Nothing. The import is free on every plan, Free included, and there is no setup fee.
For one location, most studios are live in an afternoon and comfortable within a week.
Whatever your old software exports: a CSV, an Excel file or a Google Sheet. If there is no export, a clean list is enough.
Your attendance history, past payments, notes and waivers are not imported. Export them from your old software before you cancel, and keep the files.
No. They are already in MoveMembers with their current plan. You send them one message with their link.
Yes, on every plan, in Members › Import. You match the columns and see a preview, nothing is saved before you confirm, and you can undo an import within 24 hours.
Yes, as an optional paid service. Connecting LINE yourself takes a few minutes with our guide.