Gym software for Kuala Lumpur, where the desk speaks English, Chinese and Malay
Whether it is a pilates room in Mont Kiara or a boxing gym in Bangsar, the front desk changes language several times an hour. MoveMembers lets each person read the screen in theirs. Free up to 20 active members.
- Free forever
- No credit card
- No sales call
- 10countries, Thailand first
- 15languages, including Thai
- 0%commission on what you collect
Is this the right software for a studio in Kuala Lumpur?
Built for studios whose members scan a DuitNow QR or pay with a wallet, whose team reads English or Chinese on screen, and who would rather keep payments out of WhatsApp. Not for a desk that needs Malay screens, or for tax invoices produced by the software.
Where a Kuala Lumpur studio loses time
A busy timetable, several payment apps and a second site a short drive away: the desk absorbs all of it.
WhatsApp doubles as the till roll
Members send a payment screenshot on WhatsApp, and the desk, which also answers questions there, loses the proof in the thread.
Peak slots sell out, then no-shows empty them
Evening classes fill up and a few seats go unused anyway. A cancellation cutoff and a waitlist hand them to the next person.
A branch just across the boundary
Petaling Jaya sits in Selangor, next to the Federal Territory, and a studio with a branch there tends to end up with two member lists.
A language gap between coach and owner
The owner reads English reports while the coach keeps notes in Chinese, and neither is looking at the same screen.
What changes at the Kuala Lumpur desk
Two QR codes under the names members know, screens in each person's language, and a waitlist that fills itself.
DuitNow QR and Touch 'n Go side by side
Add each code under the name members use. The payment screen quotes the sum, the payer replies with a reference, and your team logs it.
Everyone in their own language
The owner can stay in English while a coach or the desk reads Chinese. A choice only changes that person's own screens.
Late cancellers free their seat
Choose how many hours ahead a member may still cancel online. When a class is full, people queue and move up as seats free.
Ringgit in, receipts out
QR scans, wallet payments, transfers and a little cash, each with its own label on one record.
Touch 'n Go and bank transfer, each named
They are codes and names you set up yourself, not ready-made connections, so a receipt states exactly which one was used.
Ticked off by a person
Neither your bank nor your wallet is visible to MoveMembers; someone on the team records each payment when its reference fits.
No fee is taken on any of these payments.
Receipts in ringgit
Numbered receipts end the "did I pay?" conversation without a trip through the chat history.
- Pick Ringgit (RM) in the currency list and every figure follows.
- Prefix and footer line set once, under Settings, Finance.
Proof of payment, not a tax invoice.
Two interface languages, and Malay is not one
Plainly: English and Chinese are available. Malay is not.
- English or Chinese on each person's own screens; tell your desk about the missing Malay before signing up.
Email, with WhatsApp on Max
WhatsApp is the usual channel in Kuala Lumpur, with WeChat used by some Chinese-speaking members. The software emails reminders and receipts on every plan. Max adds WhatsApp Business and SMS, sent from accounts you own.
- No WeChat link exists today.
Member data
What the software gives you to look after names, phone numbers, payments and waivers.
- Download your data at any time without asking support.
- Give people roles (owner, admin, coach, front desk) that the server enforces rather than a hidden button.
- It does not draft your privacy notice.
Software, not legal advice. What a studio must do depends on what it collects.
What you get
No module to add later, no per-feature upsell.
- DuitNow QR and Touch 'n Go, each named
- English and Chinese per person
- Late-cancel cutoff with a waitlist
- Ringgit on every receipt
Also documented on their own: payments and billing, scheduling and bookings and the member page.
When something else fits better
No tool suits everyone.
A desk that works only in Malay will not be served: there is no Malay interface.
Not included
A Malay-language interface.
Producing tax invoices.
Switch or stay
Choose MoveMembers if
Members pay by DuitNow QR or a wallet, your team moves between English and Chinese, and you run a site or two in the Klang Valley.
Stay put if
Malay screens are a must, or WeChat is the one channel and the software would have to write there.
What it costs
MoveMembers bills in baht on the Southeast Asia price; what members pay you is in ringgit.
Free up to 20 active members, then 2,490 THB a month for Pro and 4,990 THB for Max.
Prices shown in THB.
Try it first
Pull in your members from a CSV and book this week's busiest class through the online page.
Comparing options? See the alternatives
Questions from studios here.
Can a Chinese-speaking coach and an English-speaking owner share one account?
Yes. Everyone picks their own language, so the studio stays one while the screens differ.
Does it work for a branch in Petaling Jaya or Subang?
On Max, up to 3 locations share one subscription, so branches in different parts of the Klang Valley sit under one account. Free and Pro cover one location.
Can I list DuitNow QR and Touch 'n Go separately?
Yes: separate payment methods, each with its own QR and name, and the receipt records the one used.
Where to go next
Scans already happening at your desk can land on a profile.
Start free up to 20 active members and add your DuitNow QR today.
- Free forever
- No credit card
- No sales call