Gym and studio software in Koh Samui
Koh Samui sits in the Gulf of Thailand and is reached by ferry or by plane, so a traveller usually contacts a gym, yoga room or Muay Thai camp from a phone, long before standing at its door.
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In short: MoveMembers is booking, membership and payment software for gyms, studios and camps in Thailand. It is free up to 20 active members, then Pro costs 2,490 baht a month and Max 4,990 baht. It connects to your own LINE Official Account, records PromptPay payments and runs in 15 languages.
- 10countries, Thailand first
- 15languages, including Thai
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Training businesses in Koh Samui
On an island the clock is set by the boats and the flights. A load of passengers steps off, and within minutes every studio gets the same three messages: is there a class tomorrow morning, can I just turn up, how much. A reply typed at the desk after the lesson often finds the traveller already booked elsewhere.
A stay of a week or two usually means trying more than one room. That is where a one-off ticket earns its place: the newcomer tests a class with no commitment, and a card of visits is waiting for the ones who liked it enough to return.
Camps, retreats and wellness programmes are a large part of what draws people to the island, and they schedule around the early morning, while it is still cool. The first and the last sessions of the day are the two that fill first.
Seasons and who turns up
Samui has bright months when the beaches are crowded and squally months when people stay indoors. A timetable that is packed in one season can look thin in the other, so the cards and monthly plans aimed at residents are what hold the room together in the slow weeks.
When it is busy, the figure to protect is the number of places in each session. Set it to what the floor holds, and let a waitlist absorb the rest.
Payments and receipts
Locals and Thai holidaymakers mostly pay by PromptPay, and the desk sees it arrive within moments. Guests from abroad hand over cash or use a card. The team keys in the first two, a card is charged online through the business's own Stripe account, and no payment goes without a numbered receipt.
The languages your customers read
One session on Samui can seat travellers from several continents beside Thai staff and a teacher from abroad. The software itself comes in several languages, and members choose the one for the booking page and their web app; whatever you wrote yourself stays in the language you wrote it.
Three things that come up in Koh Samui
Questions from the ferry
While you are mid-lesson, a message arrives from someone still out on the water. Reply with a link instead of an answer. They see the timetable, choose a session and are confirmed, and you have typed nothing.
The guest who wants to try once
Sell the curious a ticket for one session, and sell the ones who come back a card of visits. What is left on the card, and when it lapses, is recorded for each guest, and a LINE message is sent shortly before it does.
The first class of the day is always oversubscribed
Name the coach and the number of places for it, and let the waitlist hold the others. If a guest cancels before the class, the first name on the list gets the place and a message, so an early start does not leave a bare mat.
How MoveMembers helps
- Share one link for all visitors to the island: day, session, name and contact, and the booking is made, in a language they read, without an account.
- List single-session tickets, visit cards and monthly plans in one catalogue and give each its own validity.
- Switch on the waitlist for the early sessions and name the coach for each.
Questions owners ask
Can a traveller book a class on Koh Samui before reaching the island?
Yes. The link is an ordinary web page, so it opens on a ferry as readily as at home. The traveller picks a day and a session, adds a name and a contact, and is told it is confirmed. A reminder follows ahead of the session, which turns a message from the sea into a booking you can plan around.
Does a stay of a week or two fit a pass?
Yes. You decide how many visits a card holds and how long it lasts, so it can be sized to a short trip. What remains and the date it lapses stay on the guest's record, and a warning goes out before the pack runs out. Refunds are never automatic; the desk makes that call, looking at real figures.
In what languages can guests read the booking page?
The booking page and the members' web app offer a choice of languages, and each guest selects the one they read. Whatever the owner typed, a class description for example, stays in the language it was typed in. Prices are shown in baht, which keeps the page easy to read for guests from several countries.
Does it suit a Muay Thai camp or a yoga retreat on Koh Samui?
Yes, as far as sessions, passes and payments go. Every session names its coach and places, and the software records what each guest bought and paid. It deals with those things and not with anything else a retreat might run. The dedicated pages for camps and retreats set out what it covers for each.
Keep reading about Koh Samui:
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Start with your business in Koh Samui
Free up to 20 active members, no credit card
- Free forever
- No credit card
- No sales call