MoveMembers

How do I get a member to sign the waiver?

Have someone read and sign on the tablet, know when a signature is real, and find everyone who has not signed.

The short answer

Have someone read and sign on the tablet, know when a signature is real, and find everyone who has not signed.

Settings › Documents

Steps

  1. 1
    Open the member profile.
  2. 2
    Scroll to the Documents card.
  3. 3
    Pick the document in the dropdown if you have several.
  4. 4
    Tap View and let the person read.
  5. 5
    Tap Sign, tick the agreement box, sign with a finger.
  6. 6
    Tap Sign and save.
On this page6
Where the text comes fromSigning on the tabletMinors: the guardian signs, and it is blocked until you have their nameThe date field that looks like a signatureClearing a signatureFinding everyone who has not signed

Where the text comes from

Path: Settings › Documents.

The waiver is one single text, the same for every member of the gym. In that same place you can add other documents, each one marked either read only or to sign. A house rules sheet is usually read only. A photo consent is usually to sign.

On the member profile they all live in one card. A dropdown picks which one you are looking at, and each line shows its own state: read only, to sign, or signed.

The waiver is never empty. Leave the setting blank and the software serves a complete default text written around your gym name and your activity. The message saying a document has no content yet concerns the extra documents you added without a body, not the waiver.

Signing on the tablet

Path: Members › a member › Documents card › View, then Sign.

View opens the full text in a reading pane. Hand the tablet over and let the person read it. Sign opens the signing screen: the text again, a box to tick, and a pad to sign with a finger.

Once signed, the card shows the date and the signature image. The button becomes Re-sign, which replaces the old signature.

Sign and save stays disabled until the agreement box is ticked. If you close the window with a signature already drawn, the software asks before losing it.

Minors: the guardian signs, and it is blocked until you have their name

When the date of birth puts the member under eighteen, the button reads Guardian signs and the consent sentence names the guardian instead of the member.

That button stays disabled until the guardian name is filled in on the member record. A short line under the card asks for it, and that is the only warning you get.

  1. 1
    Open the profile, tap Edit.
  2. 2
    Fill Guardian name in the Guardian block.
  3. 3
    Save.
  4. 4
    Go back to the Documents card and tap Guardian signs.

The date field that looks like a signature

The member form carries a field called Waiver / consent signed on. It takes a date and nothing else.

Filling that date marks the waiver as signed: the member leaves the Waiver missing count and the profile shows Signed with that date. No signature was captured. In place of the image, the card shows the member name written in a handwriting style. It looks like a signature and it is not one.

Use that field only when you hold a paper waiver somewhere else, and treat it as a reminder, not as proof. For anything you may need to rely on, have the person sign on the tablet.

Clearing a signature

Clear signature sits under the signature image and only appears for roles allowed to delete records. It asks for a confirmation, then the document goes back to Not signed and the member has to sign again.

Clearing a signature destroys the piece of paper that covers the gym. It is deliberately not placed with the everyday buttons at the top of the card.

Finding everyone who has not signed

The dashboard carries a Waiver missing count. Tapping it opens the Members page already filtered on those people, with a banner showing the number.

That list counts members with no consent date, so it also empties itself when someone types a date by hand, with or without a real signature.

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Keep reading

How do I add a member?Create a profile at the counter: what is really required, the duplicate warning, minors, and the plan you can sell in the same form.Someone did not book, has not signed or has not paid: what happens?What the check-in screens block, what they only warn about, and what a walk-in costs the member.What is on a member profile, and how do I change their status?The sections of a profile, who decides the status, how a promotion is recorded, and the difference between archiving and deleting.