The four things to set up before anything else, in the order that avoids doing the work twice, and the checklist on your dashboard that follows them.
On this page
Steps
- Settings › Memberships: create one plan per offer you actually sell, with its price and its length in days.
- Members › Import and export › Import members: bring in your existing list, or add the first members by hand with New member.
- Classes › New class: create your weekly timetable, one class per recurring slot.
- Settings › Automatic messages: switch on the automatic messages you want members to receive.
The checklist that follows you#
Right after you create your account, the setup opens: eight short steps, and only the first two are required. Your studio has two screens: first what you run, then the name of your studio, your country, your language and, if you want, your logo. Languages asks which languages your members read.
The other six steps each have a Skip this step button: Members (bring over your list), Your plans (these are templates: set your prices, rename or remove them, or create your own), Your week (start from a ready-made week and change the times and places), Your team (invite someone, or add a coach with or without a login), Getting paid (PromptPay QR or Stripe) and Security (two-step sign-in and a front-desk PIN). The steps are listed in a column on the left, with Optional under the ones you can skip. The preview of your member space on the right fills in as you answer, and it carries an Example badge until the classes and prices are yours. Go to my dashboard stays visible: it takes you to the dashboard once your studio and your languages are done. On a phone the steps become a bar across the top, the main button is full width with Back and Skip this step under it, and Go to my dashboard sits on the line that says which step you are on.
Build your week lists the seven days in your country's week order, one row per day, and no class is invented for you. Press Add on a day to open the form under it, then type the name, time, duration and places and press Enter: the class is added and the form stays open for the next one. Each class shows as a chip; tap it to change or remove it. Coming back to this step shows the classes you created, still editable. Your classes are saved as you add them, and the preview on the right shows only your real classes.
The last screen says your studio is created and shows what exists (classes, plans, members), with one sentence about what comes next. Go to my dashboard closes the setup, and the steps you skipped wait on your dashboard checklist.
Until your studio is up and running, the Dashboard, and the home screen on a phone, show one card called To open your studio (the last word follows your activity: box, academy, studio). It holds three numbered steps and a ring that counts them: Add your first members, Put a price on your plans and Build your week, about ten minutes in all. One step is open at a time, the first one not done yet, with a short sentence and its button; tap another step to open it instead. A step that is done turns green and is crossed out. Below, a folded block called When you are ready holds the other settings, each one a tap away: Turn on public booking, Share the Member portal, Choose how you get paid, Add your team, Protect your account and, while something is missing, Receipt details. Nothing in it is required, and nothing is hidden for good. The steps you skipped in the setup are here, and a step you did later by another route is already ticked. During your first fourteen days the card ends with Stuck on a step? and a Write to us link. Public booking stays off until you turn it on: its line opens that setting and ticks itself as soon as it is on.
Choose how you get paid is ticked as soon as PromptPay, Stripe or another way of getting paid is set up, or when you record a first payment by any means: transfer, cash, card. Stripe is never required. Share the Member portal is done as soon as you use one of the sharing gestures in Settings › Member portal (poster, Send on LINE, Send by email, Copy the text, or the QR code at the front desk), or when a member has already opened their space.
The step opens a short card, also called Share the Member portal. It shows the QR code of your member space, its link with a Copy button, Show QR poster and Copy the text. Copying the link also counts as a sharing gesture.
A phone cannot scan its own screen, so on a phone the card has no QR code. It offers Share the link, Copy the text and Show QR poster instead.
If online booking is off, the card says so in a warning with a Turn on button, because a link that does not let members book would only disappoint them. The full version, with the sending by LINE and by email, stays in Settings › Member portal.
On the very first day, while there is no member, no class and no payment, the Dashboard shows only this checklist. The counters and the invitation to refer another studio appear as soon as there is something to count.
- Press the button on the step that is highlighted.
- Come back to the Dashboard: the ring moves and the next step opens.
- Press Hide if you want the card out of the way. It disappears for the whole gym, and an Undo stays on screen for eight seconds.
- Nothing else to do: the card goes away by itself when every step is done, the ones under When you are ready included.
What you can leave for later#
Online booking, the check-in tablet, automations and the shop all work on top of that base. None of them is needed to open the software and take a payment on day one.
The member space is included in every plan, free one included, so you can hand out your link as soon as your classes are in.