What can my members fill in and track themselves?

What a member can edit on their own file, the performance and progress switches you own, and the in-app message thread.

The short answer

What a member can edit on their own file, the performance and progress switches you own, and the in-app message thread.

Settings › Members › Performance and progress

On this page6

Let the member finish their own file

At sign-up you can type just a name. The rest belongs on the member's phone, under My profile.

They can set their first name, last name, nickname, email, phone, date of birth, emergency contact and emergency phone. If the date of birth makes them under eighteen, two guardian fields appear as well.

A card above the profile names exactly what is still missing and opens the first empty field.

The name is part of what a member can change. Plan, status, credits and grades are not, and the server refuses them even if someone tries.

What is written to the activity log, and what is not

A change to the name, the nickname, the date of birth, the emergency contact or the guardian is written to the activity log under the member's name, so you can tell it apart from what your staff typed.

A member who changes only their email or their phone leaves no line in that log. The value is updated, the trace is not written.

Performance and progress are two switches you own

Path: Settings › Members › Performance and progress.

Each switch applies everywhere at once: staff profiles and the member space.

Performance is the member logging results. They pick from the metrics you define in Settings › Member portal › Performance metrics, or type their own. Progress is the disciplines and grades rows plus the badge collection.

The unit you put on a metric is glued to the number the member types: 80 becomes 80 kg. Leave the unit empty and whatever they type is stored as is.

The in-app message thread

The Messages tab is a direct thread with the gym. It always works, even for a member with no LINE, no SMS and no email set up. What they write lands in their conversation inside your software, on the channel called In-app.

The tab carries an unread badge that only clears when the member actually opens the tab, not when they open the space.

To answer in that same thread from a member file, pick the In-app channel. LINE or Email send the reply somewhere else and the member will not see it in the app.

LINE, when it is set up

If LINE is configured for your gym, a Connect your LINE line sits at the top of the space until the member links their account. Once linked, class reminders, receipts and payment reminders reach them there. The same button is repeated in My profile, and a linked member can disconnect it themselves.

The invitation only appears when LINE is configured for your gym. If it is not, the member never sees it, and messages you think are going out on LINE are not.

Contact card and language

Path: Settings › Member portal › Contact and social links.

These fill a Contact card at the bottom of the space. Fields you leave empty do not appear at all.

The member chooses their own language from the avatar menu at the top right. It changes their space only, never your settings or your currency.