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How do I give sessions or time to all my active members?

Members › Import and export › Give to everyone active2 min read
The short answer

Add sessions, months or days to every running membership in one go, after a closure, a breakdown or just to say thank you.

On this page

Steps

  1. Open Members.
  2. Open the Import and export menu and press Give to everyone active.
  3. Set the sessions, months or days, and write a reason if you want one.
  4. Check the count under the counters, then press Apply.

Which memberships receive it#

Only memberships that are running today. A frozen, expired, used-up or cancelled membership is left out, and so is one with a stop scheduled or one your gym closed.

Sessions are added only to plans that count sessions. Months and days are added only to plans that have an end date. A plan with no counter and no end date receives nothing and is not counted.

When an end date moves, a note on the member profile records the old date, the new date and your reason.

To include frozen memberships or plans that ended recently, use Also compensate your members when you close the gym: its Who gets it filter has both.

Give to a few members only#

Path: Members › tick the rows › Give sessions or time.

Tick the members you want in the list. A bar appears with Give sessions or time. It opens the same panel, and the count only covers the memberships of the people you ticked.

Who is told, and who can do it#

Giving from the Members page sends no message to anybody. If you want the members to hear about it, tell them yourself, or give the gift while closing the gym so the closure notice carries it.

The entry needs the Manage memberships permission.

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