Someone did not book, has not signed or has not paid: what happens?

Path: Reception mode or the check-in tablet › open the class › the search field above the list.

Type a name or a phone number, and up to six matching members appear with a dashed outline and a plus sign. Tap one, then confirm.

Only people already in your Members list come up. Nobody is created here. A first time visitor has to be registered first, from Add member in Reception mode or from the Members page.

Checking in someone who had no booking creates the booking and marks it present in one go. If the person has a class pack, one credit comes off it.

The software picks what to charge on its own. An unlimited membership is used first, because it burns nothing. A pack with credits left comes next. If nothing valid is found, the visit is recorded without touching any membership.

When the last credit of a pack is used, the pack switches to used and the member is no longer counted as active.

The confirmation card shows a pill: Membership active, or Membership to review when there is no active membership covering today. It is information for the person at the desk. It stops nothing.

The same goes for capacity: from Reception mode and from the entrance tablet you can always add one more person to a full class.

If the member has a note on their file, it appears in this same card. That is where you write what the desk needs to know: injury, unpaid balance, trial ending.

A member who has not signed carries a small shield next to their name in the list, and a warning in the confirmation card asking you to have them sign.

This is a reminder, not a barrier. The check-in goes through either way. Your gym decides whether an unsigned member trains, the software only makes sure you know.

Recording a check-in writes a line in the activity log under the name of the person signed in on that device, so you can see later who checked whom in.

If you connected an access control system, it also sends the unlock signal. If you connected Zapier, it sends a check-in event. And the very first check-in of a member can start an automation, for example a welcome message.

Marking someone Present from the session panel of the Schedule is a shorter path. It records the attendance, but it does not unlock the door, does not notify Zapier, and does not start the first check-in automation.