A register of your physical keys: hand one out at check-in, see which are still out, and get them back before closing.
On this page
Steps
- Open Settings › Modules and turn on Lockers & keys.
- Open Settings › Check-in and find the Lockers & keys card.
- On the Keys row, tap Add (or Edit once you have keys). In the box, type a number or a name and press Add. A range like 1-20 adds twenty at once. Then tap Save.
- Decide whether Allow a key without a class stays off.
Where the key board opens#
Three doors, all on the surfaces where somebody is actually standing at the counter. There is no Lockers entry in the menu.
On a phone, Lockers is a row in the More tab, under Studio. In the Counter, it is a Lockers button in the top bar, or an entry in its More menu (the ⋯ button) when other entries share it. And in the Counter check-in panel it opens by itself right after you check somebody in, which is the moment the key is really asked for.
The board has three tabs: Out, Available and History.
Hand a key out, take it back#
In Available, tap a number, then tap the person. The people offered are those checked in today, unless you turned on Allow a key without a class. The list shows sixty names at most, so type a name rather than scroll.
Somebody who already holds a key is flagged Already has a key. It is a warning, not a refusal: giving a second key is allowed.
In Out, each line shows the number, the person, the hour it was taken and who handed it over, plus how long ago. That elapsed time turns amber after two hours and red after five, so a glance at closing time is enough.
Return puts the key back in the available list.
A key that is broken or lost#
Do not delete it. Open the Keys row in Settings › Check-in with Edit, tap the key, and its menu offers Mark out of service: the number leaves the available list but keeps its name, so your old history stays readable. Choose Put back in service when the key comes back, and press Save: nothing is kept before that.
Delete is for a key that should never have existed. It is refused while the key is out, and the menu says so instead of failing silently.
Troubleshooting
What it is, and what it is not
It is a register, on paper replaced by a screen. Your gym hands out a real key or a real wristband; the software only records who took which number and when.
It opens no locker and talks to no lock. Nothing here is connected to your changing room hardware.
The key that never came back
Use Release without a return, in the menu at the end of the line. It frees the number so tomorrow works, and it writes the loan into History marked Forced rather than pretending the key came back.
That mark is the whole point. Three forced releases on the same person in a month is a conversation to have, and it is the only place that would tell you.
What the register does not do
It records no deposit and no money. It writes nothing on the member's profile, and the member never sees which key they hold from their own space.
History records RETURNS, not hand-outs. A key handed out and never given back leaves no history line at all until somebody returns it or releases it, and the list keeps the last five hundred returns.
Nothing is ever released on its own. No end-of-day sweep, no expiry: every key comes back because a human pressed a button.